Auto Repair in Kapolei

Came in for several trouble codes but mostly to analyze the AC Faults, Power Steering issues and Electrical Troubles. Vehicle was said to be needed for the whole day in order to diagnose and troubleshoot. Through 4 hours of extensive troubleshooting, I was notified of the diagnostic symptoms and the possible repairs needed to clear. The best part was the streamlined and use of the Software Program for communication that showed every symptom and all the needed and recommended repairs. This was extremely user friendly and allowed you to accept or decline the recommended repairs for them to perform. It was followed up with a phone call to confirm the approval to ensure every item selected or declined was exactly what you requested. In addition, the software program included the technician's notes or comments on his or her findings which led them to their conclusion for the repair. They were also honest and discussed parts on hand or parts on island and however long it would take the parts to arrive at the shop. That being said, I approved the repairs and from the point of dropping off the vehicle to the time I received notice that Vehicle was ready for pick-up was a total of 6.5 hours meaning it did not need to stay overnight. Streamlining the process even further, the software program had the ability to pay online. This means there was no waiting to pay the invoice, but show up, pick up keys and drive off. TOP NOTCH CUSTOMER SERVICE. EXPERT MECHANICS AND MANAGEMENT. SUPERB TECHNOLOGICAL STREAMLINING PROCESSES. HONEST AND GREAT QUALITY WORKMANSHIP. HIGHLY RECOMMENDED FOR ANY VEHICLE NEEDS! I WILL DEFINITELY USE THEM IN THE NEAR FUTURE FOR MY OTHER VEHICLES AND WILL REFER THEM TO ALL FAMILY AND FRIENDS.

I went in for an oil and filter change only, however, the techs did complete inspection of other parts of the vehicle. Although they found other issues, they did not think it needed immediate attention. I very much appreciated thier honest assessment and will definitively take care of it in the near future.

First time visit. Had my safety check done by appointment. They were fast and friendly. Would recommend!

Best automotive shop I've ever been to hands down. Their customer service is bar none. The representative is very professional and informative. Their waiting lounge feels like you're sitting in a waiting lounge for a nice boutique. They were very transparent in pricing and diagnosing. Each part or item checked was itemizing and detailed with pictures in case you weren't mechanically inclined.

Car Geeks did a wonderful job rebuilding the worn front end of our 2002 Acura MDX with about 200,000 miles. The CV joint began failing rather suddenly and they got us in quickly when another appointment cancelled. The quite extensive work was done in one day and they communicated with us as it went along. We have always owned older cars and so we have dealt with a number of mechanics. And in the distant past I did some work on cars. So I have a good idea of a good repair shop, and the not so good repair shop. When my wife drove the can she said it was like a new car! We just moved to the West side and and are very pleased to have found an honest and capable repair shop near us.

Great customer service and coordination from all of the staff members. I was provided a very detailed assessment of the overall mechanical status of my vehicle to include photos. They gave me recommendations, things to monitor, and when to get worked completed. Very honest people, they have great pricing, excellent workmanship by the mechanics, and are wonderful people. Thank you so much, I will be a returning customer!

Called Car geeks too see if they could fit me in for a complete Brake job on my wifes 2014 jeep compass.They called me back and scheduled me to come for service two days later,upon arriving for my appt.I was helped by the owner( not very good with names)sorry.They wefe going toget back with me after their inspection of my brakes,I was called back in about 45/60 minutes with issues they found and they stated i needed Front pads,front rotors( they take pictures to show me),they also stated i needed back pads and drums(pictures inclued) Stated what the cost would be so i told them to proceed with all repairs.The total cost of my repairs were $750 less then the last time i had the brakes done with my other mechanic.By the time i dropped my car off and picked car up it was a few hrs ,later.If you need a GREAT mechanic you need to head over to car geeks in campbell industrial. You will NOT be disapponited.So give a call,their prices are very affordable.

Outstanding, quick and efficient service. very fair prices super friendly staff. I highly recommend car geeks

Amazing service. Keegan and the crew were awesome. I dropped off my car to get an oil change but I also asked if they could check my breaks. They found that my breaks needed to be replaced. But before they do any work, they'll send you a text message with a link that shows pictures of what needs to be done and the cost associated with the fix. I appreciate the transparency and I get to agree or decline what needs to be done. Also, the price was very fair. For the work they did, if you went to Goodyear or Midas, it would cost you a couple thousand more. Will be going back for all my servicing.

Excellent and speedy service!! Dropped my car off in the morning and got it in the afternoon. Everything was clearly explained, with reasoning and pictures/videos behind each recommendation.